The quote link works without a login. The customer sees your logo and name, their car, the work line by line, the total (or a range for a photo quote), any deposit, your note, and the photos, which they can zoom into. Opening it marks the quote Viewed for you.
When they approve
- They type their full name, tick to accept, and press Approve.
- Dentz creates the job straight away and notifies you.
- If you ask for a deposit (Rules → Quotes and payment), a deposit invoice is raised. With Paystack connected they can pay it there and then with Pay deposit.
- If you let customers pick their own time (Rules → Your diary), they pick a slot — one tap books it. Otherwise they're told you'll call.
When they decline
They can say why, and the reason shows on the quote. Declined and expired quotes stay under Closed so you can follow up with a revised price.
Still stuck?
Press Get help in the portal or under More in the Dentz app, or email hello@dentz.co.za. A person answers, usually within the working day.
Updated 2026-09-25