Press Get help in the portal (the lifebuoy at the bottom of the sidebar) or in the app — More → Get help for owners and office staff, Account → Get help for technicians. A person answers, usually within the working day.
- We can already see which business you're in and which page you were on, so start with what you were trying to do.
- A screenshot helps more than a description.
- If something went wrong on screen, send it straight away — we can find the error it caused.
Still stuck?
Press Get help in the portal or under More in the Dentz app, or email hello@dentz.co.za. A person answers, usually within the working day.
Updated 2026-09-25