Dentz notifies you when something needs you: a marketplace lead is offered to you or taken by someone else, a new enquiry arrives, a customer approves or declines a quote, books a time, or pays an invoice, or you're put on a job.
Where they show
- In the portal — the bell at the bottom of the sidebar. A red dot means something's unread; click an item to open it, or Mark all read.
- On your phone — sign in to the Dentz app and allow notifications. Tapping one opens the job or lead.
- On WhatsApp — owners and office staff can get new marketplace jobs on WhatsApp too. Switch on Send me new jobs on WhatsApp in Settings → Emails & WhatsApp and add your mobile number.
Emails from Dentz
In Settings → Emails & WhatsApp you can switch off Product updates and Tips and offers. These are just for you and don't change what your customers receive. Emails about your account — our invoices, a failed payment, your trial ending — always reach you.
Still stuck?
Press Get help in the portal or under More in the Dentz app, or email hello@dentz.co.za. A person answers, usually within the working day.
Updated 2026-09-25